Ensuring the authenticity of luxury pieces sold by us is of utmost importance to us. We have a rigorous and meticulous authentication process in place to provide our customers with complete peace of mind. Our team of highly skilled experts possesses extensive knowledge and expertise in identifying the subtle details and hallmarks that distinguish genuine luxury pieces from counterfeits. We carefully examine each item, thoroughly scrutinizing the materials, craftsmanship, hardware, and brand-specific characteristics. In addition, we leverage advanced technologies and industry standard authentication tools to further validate the authenticity of our items. We leave no stone unturned when it comes to verifying the legitimacy of every piece that enters our collection. By prioritizing authentication, we uphold our commitment to delivering only genuine and exceptional preowned luxury pieces to our customers.

All the items sold on TPP are sourced from individuals or boutiques that want to sell these items. The availability of a certificate of authenticity therefore differs from item to item and is stated on the item description. All items are put through a multi-point, brand specific authentication process by a trained team of luxury experts before they are accepted for consignment hence you can buy with peace of mind from us.

The condition of each piece is clearly stated in the item description. Our condition definitions are as follows:

NEVER USED / NEW – New / Unused Item.

LIKE NEW / PRISTINE – Pre-owned, in pristine condition.

VERY GOOD – Pre-owned, with hardly any traces of usage.

GENTLY USED – Pre-owned and shows light signs of reasonable /
moderate usage.

We do not list pieces that are in WELL USED condition that
would show noticeable signs of usage.

The Plush Posh is an online only store.

We are currently working with pre owned new and used luxury handbags, fine jewelry, accessories, wallets and other small leather goods.

We accept all major luxury brands like Hermes, Chanel, Louis Vuitton., Gucci. Balenciaga, Dior, Cartier, Rolex, Prada, Van Cleef & Arpels, Chopard, Tiffany. To know more,WhatsApp us and our Customer Service would be delighted to answer your questions.

At TPP, we deploy a meticulous and comprehensive approach to pricing our items. We combine extensive market knowledge with a deep understanding of the unique characteristics of each piece to ensure accurate and fair valuations. Factors such as brand, style, condition, rarity and current market demand are take into account to provide competitive and transparent pricing that maximizes the value of your luxury resale.

We buy select styles of Louis Vuitton and Chanel, in PRISTINE condition for outright cash. Got one of these? WhatsApp to know more.

We are a company registered in the UAE. By accepting the consignment terms, we are bound by law to safely store your items in our insured and temperature controlled facility, process your payout after the item sells out, as per the Terms of Service.

Send us pictures of the items you would like to sell on WhatsApp or through our Consignment Form. We offer complimentary pickup of items in UAE.

Definitely yes. If you are outside the UAE, please get in touch with us on WhatsApp or E-Mail to arrange a pickup of your items through our courier partners.

After submitting your item through our CONSIGN NOW form, you will receive an email providing you with a payout range offer. Such a quotation is not a guarantee of the amount you will receive. This is an estimate based on the average sale price of similar items. The accuracy of the quotation is limited by the quality and quantity of pictures and information provided in your initial request. If the actual condition of the item is re- evaluated and found to be poorer than earlier estimate, The Plush Posh reserves the right to reduce the payout amount for the item and will inform you of the new payout.

We take up to 48 hours to send a quote.

Listing of all items on TPP is free of charge for sellers. We charge a commission depending on the selling price of an item, which is simple to understand and straightforward. We DO NOT APPLY any separate processing or stocking fee on items listed with us. The payout communicated to you in the quote is net of any deduction. Click on Seller Payout to see details of the selling value slabs and payouts.

We process payments immediately after the sale of the item is confirmed.

Installments

Split your payment into 3 or 4 installments with Tabby or Postpay, available for UAE customers. Select payment option at checkout and follow instructions.

Secure Credit / Debit Card

We accept Visa, Mastercard, Visa Electron, Maestro, American Express, Union Pay, Mada, stcPay, KNet, OmanNet through our secure payment gateway. For added convenience, you can use e-pay wallets such as Samsung Pay and Apple Pay.

Having difficulty using a payment method? We can send you an online payment link to make it even easier!!

Bank transfer

Make payments by direct transfer or deposit into our bank account.

We ship internationally, to almost all countries around the world.

Please contact Customer Service for more information

TPP offers FREE DELIVERY on orders in the UAE.

We offer heavily discounted merchandise to our customers hence a nominal shipping fee applies to orders shipped out of the UAE. For indicative shipping rates, click here.

UAE orders will take 2 business days to reach you. Deliveries outside the UAE can take up to 10 business days to complete. For indicative delivery times, click here.

All countries apply customs duty on import of items. Products sold on TPP are shipped from the UAE. The Buyer is responsible for and will be required to pay the customs duty upon delivery of the products. It is the responsibility of the Buyer to check duty rates for their country, for which Simply Duty can be used for reference.

We will send an email notification including tracking information when your package has shipped. You can view the status of your order, obtain tracking information, and sign up for SMS notifications about your order in the under My Account.

TPP promises you 100% satisfaction on purchasing from our Site. However, we offer a three (3) calendar day return policy, that is, if you are not satisfied with the item when you receive it, we will offer you your money back subject to the conditions that the item is unused, the packaging is not damaged, all tags are intact and the item is the same one as bought from TPP.

To return a product, the Buyer must notify us within three (3) calendar days of the date of delivery. For the avoidance of doubt, if delivery is made on the first day of the month, the last day of the return notification period will be the third day of the same month. For more on our return policy, click here.